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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Garcia

February 1, 2025

5  out of  5
rating by Jorge Garcia
"George was great and talk about our insurance needs in detail"
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Cerise Jones D

January 31, 2025

5  out of  5
rating by Cerise Jones D
"George Hall.... was excellent in explaining everything I needed to know I'm am very satisfied with the new family. My rates are excellent 👌."
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Lytrecha Thomas

January 28, 2025

5  out of  5
rating by Lytrecha Thomas
"George was very helpful and I appreciate him for helpful me .."
We responded:
"Thank you for the excellent review Lytrecha! George does his best to help customers move in the right direction. We look forward to helping you with the best auto, health, home, business, medicare and life insurance in Elkhart county and the Michiana area!"
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Jeffrey Stroup

January 20, 2025

1  out of  5
rating by Jeffrey Stroup
"Rates continue to jump even with no accidents and extremely lower mileage per year. Been a customer of State farm for over 20+ years but its time to jump ship."
We responded:
"Hey Jeffrey! We are sorry to see you are dissatisfied with rate adjustments. Unfortunately with changes in inflation, litigation expenses, manpower expenses, and many other changes in the world today insurance rates are adjusting at all carriers. We hope to keep you for many more years."
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Sloop Doop

January 16, 2025

5  out of  5
rating by Sloop Doop
"This is for George, Man the dude was awsome. Got me a great deal on insurance, even though I spent a little money I felt like I left with an even fatter wallet dont know how he did it but I know my stuff is protected"
We responded:
"Thank you for the great review Sloop!"
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Aryanna Windmon

January 3, 2025

5  out of  5
rating by Aryanna Windmon
"George hall thank you for all of your help!"
We responded:
"Thank you for the excellent review Aryanna! We are glad to keep helping you with your insurance coverage for a long time to come!"
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Katie Breakfield

December 26, 2024

5  out of  5
rating by Katie Breakfield
"I worked with George Hall to get bundled homeowners and auto insurance. He was very helpful and informative and the process was easy and fast!"
We responded:
"Thank you for the excellent review Katie! We are so glad to help you with your auto, home, life and health insurance planning :0)"
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Audrey Garner

December 9, 2024

5  out of  5
rating by Audrey Garner
"Was in my first accident & George Hall was so helpful, kind and handled things quickly. Appreciate his kindness & professionalism. Will be recommending him to everyone"
We responded:
"Thank you for being the BEST part of the Palmer State Farm family. We continue to be a solid part of the Elkhart County community as a result of excellent customers like you :0)"
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Sarah Seales

November 20, 2024

5  out of  5
rating by Sarah Seales
"Emily Palmer is the absolute best agent I’ve ever dealt with when it comes to customer care and empathy. She has the biggest heart and is overly professional. I truly recommend that everyone uses her for all your insurance needs. She’s truly the best!"
We responded:
"Thank you for the amazing review Sarah! Emily is a WONDERFUL part of this agency and the community. We are so glad to have you!"
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Lilibeth Hernandez

November 19, 2024

5  out of  5
rating by Lilibeth Hernandez
"I wanna give a huge thank you to Emily ! She was very kind, professional and knowledgeable. Emily was able to answer all the questions I had. She made this whole transition as stress free as possible!"
We responded:
"Thank you for the great review Lilibeth! Emily is a treasure for sure. We are so glad you've decided to work with us! "
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Jared Fekete

November 12, 2024

5  out of  5
rating by Jared Fekete
"George Hall has beena tremendous help to us moving from Michigan to Indiana"
We responded:
"Thank you for the excellent review Jared! We are glad to help you with the best insurance from auto and home to health life and investments!"
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Sergio Amador

November 7, 2024

5  out of  5
rating by Sergio Amador
"George hall did a really good job helping me out with my car insurance today."
We responded:
"Thank you Sergio! Justin W Palmer State Farm is glad to continue providing the best service and advice in Michiana!"
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Giovanny Ruvalcaba

November 6, 2024

5  out of  5
rating by Giovanny Ruvalcaba
"George was able to help me out by adding my new car !"
We responded:
"Thank you for the excellent review Giovanny!"
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Gojo.o_c

October 30, 2024

5  out of  5
rating by Gojo.o_c
"George he help with my claim, he also afforded me a life policy, he’s also nice."
We responded:
"Thank you for a great review Gojo!"
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John Peebles

October 24, 2024

5  out of  5
rating by John Peebles
"Always a very pleasant experience whether it's Justin or Loretta Tilford. Loretta especially goes above and beyond in customer care, satisfaction and information."
We responded:
"Thank you for the excellent review John! We love the whole Peebles family and are glad you have been long term customers for many years. We look forward to continuing to help you with Medicare plans, Life plans, Auto, Home, and any other needs that come up in the future. "
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Britney Salazar

October 21, 2024

5  out of  5
rating by Britney Salazar
"George Hall did an amazing job helping me set up my insurance on my new car and explained thoroughly."
We responded:
"Thank you for the excellent review Britney! "
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anthony adams

October 11, 2024

5  out of  5
rating by anthony adams
"George made the process easy for my business policy and was able to save me money… Thanks Again Tony"
We responded:
"Thank you for the great review Anthony! We are glad to help with your business insurance and look forward to helping you in other areas. "
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Dyshiea Woods

October 11, 2024

5  out of  5
rating by Dyshiea Woods
"George was very delightful and helpful"
We responded:
"Thank you for the great review Dyshiea!"
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Karina Barron

October 2, 2024

5  out of  5
rating by Karina Barron
"George was very helpful and made our transition very smooth. He was very knowledgeable and was able to answer all of our questions and concerns. Would definitely recommend."
We responded:
"Thank you for the great review Karina! We're doing our best to help customers in a caring way without holding back on accountability for our choices. We are so proud to add you to the Palmer State Farm family! Call us any time to review life insurance, auto insurance, homeowners insurance, business, medicare and more!"
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Jen Dunfee

September 26, 2024

5  out of  5
rating by Jen Dunfee
"I want to share a shout out for Emily at Jason Palmer State Farm, while at the dealership, where I decided to buy a car (even though I just swore I was going to look) I needed to make sure it was insured before leaving the deal ship, Emily not only took care of me immediately but followed up to make sure I had received all the necessary documents. Thanks soooo much for the excellent service. Jennifer Dunfee"
We responded:
"Thank you for the great review Jen! We're so glad to help you!"
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Stephanie Avila

August 9, 2024

5  out of  5
rating by Stephanie Avila
"Jorge did a great job explaining everything by detail."
We responded:
"Thank you for the great review Stephanie!"
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Ivan Gutierrez

August 7, 2024

5  out of  5
rating by Ivan Gutierrez
"George Hall did a good job getting me new car and home insurance."
We responded:
"Thanks Ivan!"
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Dorothy Mcmillion

June 17, 2024

5  out of  5
rating by Dorothy Mcmillion
"George did a"
We responded:
"Thank you for the wonderful review Dorothy, we are glad to add you to the Palmer State Farm family and we look forward to helping you protect your family today, while leaving a lasting legacy tomorrow. "
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Darren Schrock

June 10, 2024

5  out of  5
rating by Darren Schrock
"George Hall did a great job expediting my business insurance policy. He is a solid choice to help with your business policy needs"
We responded:
"Hello Darren, thank you so much for your long term business! We are glad to be able to help small business owners get to their next level! You're the backbone of America!"
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Chuck Spradlin

May 29, 2024

1  out of  5
rating by Chuck Spradlin
"Literally used to be a decent insurance office. I don’t know what happened but they never want to answer the phone. They can’t seem to figure out when there’s a problem when they do answer the phone they tell you they’ll call you back they won’t. Completely messed up. My insurance had to switch to a different insurance on after dealing with them and the 1-800 number for basically two months and nobody can give me an answer on why my insurance was messed up and then hit me with a big bill, I’m super glad that I switched insurances."
We responded:
"Thank you for the great review Chuck!"