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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashlee Wilkins

March 17, 2025

5  out of  5
rating by Ashlee Wilkins
"George was very helpful and kind, enjoyed our visit greatly!"
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Tim Fisher

February 27, 2025

5  out of  5
rating by Tim Fisher
"George from state farm Justin palmer did an excellent job handling my current claim he made the process very smooth George kept me well informed and he answered my questions he went above and beyond thanks again"
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Jim Borgsteadt

February 27, 2025

5  out of  5
rating by Jim Borgsteadt
"George was very helpful setting up my phone app today."
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Jayne Leininger

February 24, 2025

5  out of  5
rating by Jayne Leininger
"George was super helpful and kind. He was really informative and quick at getting back to us!"
We responded:
"Thank you for the great review Jayne!"
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Susana Yaneth Anguiano Lopez

February 13, 2025

5  out of  5
rating by Susana Yaneth Anguiano Lopez
"La recomiendo 💯% Muy buena y la asistencia de parte de carmen reyes de lo mejor te atiende con amabilidad te explica todo y siempre te recibe con una sonrisa y ase que tu visita sea agradable 👌"
We responded:
"Thank you for the great review Susana! We know Carmen takes her time to walk through everything with each of our customers so they know what value they are getting. We are so proud to have both of you as part of the Palmer State Farm family!"
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Lizbeth Delgado

February 13, 2025

5  out of  5
rating by Lizbeth Delgado
"Went to get a quote on my vehicle and Carmen was such a great help she helped me understand why it's important to have such a great liability coverage on autos! She was also very kind. Highly recommend Carmen for great help"
We responded:
"Thank you for the great review Lizbeth! Our entire team is trained daily to give you the best value possible on your insurance coverages. Our agency is consistently rated among the top in the county, and even the country. So glad to help you with auto home fire health life medicare and business insurance in Indiana, Michigan, and around the Michiana area. "
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Maria S fraire

February 13, 2025

5  out of  5
rating by Maria S fraire
"Excelente trato de las personas que trabajan ahí la chica que me atendió súper amable su nombre es Carmen 100% recomendada Una chica bilingüe que atiende a las personas en su idioma con una sonrisa en la cara y sobretodo dispuesta a ayudar en lo que uno necesita"
We responded:
"Thank you for the wonderful review Maria! We are so glad to help you with your auto, home, life, business, medicare, renters, disability, and health insurance at any time! Carmen is on a role today! Please tell your friends and family about THE BEST insurance agency in the Michiana, Elkhart, Goshen, Bristol, Osceola, Mishawaka, South Bend area :0)"
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Araceli Mejia

February 13, 2025

5  out of  5
rating by Araceli Mejia
"Estoy muy agradecida con la señorita carmen por darme la mejor opción de aseguranza para mi carro y explicarme todo muy bien 100% recomendada"
We responded:
"Thank you for the great revview Araceli! We would recommend Carmen too!"
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Cloey Vidmar

February 13, 2025

5  out of  5
rating by Cloey Vidmar
"Carmen Reyes is amazing!! She was great help and explained every detail to me about which insurance I chose and what all it would cover. I highly recommend her if you ever need help!"
We responded:
"Thank you for the wonderful review Cloey! Carmen is a special part of the office for sure. We're glad she was able to do a great job for you today! Keep us in mind for friends and family when it comes to Auto, Life insurance, Homeowners, and business insurance!"
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Jorge Garcia

February 1, 2025

5  out of  5
rating by Jorge Garcia
"George was great and talk about our insurance needs in detail"
We responded:
"Thank you for the excellent review Jorge! We are proud to continue to be rated the number one insurance and financial advising agency in the Michiana area. Glad to help you with the best insurance rates, coverage, and service for Life, Home, Auto, Renters, Business, Medicare, and Disability!"
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Cerise Jones D

January 31, 2025

5  out of  5
rating by Cerise Jones D
"George Hall.... was excellent in explaining everything I needed to know I'm am very satisfied with the new family. My rates are excellent 👌."
We responded:
"Thank you for the great review Cerise! We are glad to have you as part of the Palmer State Farm family :0)"
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Lytrecha Thomas

January 28, 2025

5  out of  5
rating by Lytrecha Thomas
"George was very helpful and I appreciate him for helpful me .."
We responded:
"Thank you for the excellent review Lytrecha! George does his best to help customers move in the right direction. We look forward to helping you with the best auto, health, home, business, medicare and life insurance in Elkhart county and the Michiana area!"
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Jeffrey Stroup

January 20, 2025

1  out of  5
rating by Jeffrey Stroup
"Rates continue to jump even with no accidents and extremely lower mileage per year. Been a customer of State farm for over 20+ years but its time to jump ship."
We responded:
"Hey Jeffrey! We are sorry to see you are dissatisfied with rate adjustments. Unfortunately with changes in inflation, litigation expenses, manpower expenses, and many other changes in the world today insurance rates are adjusting at all carriers. We hope to keep you for many more years. As an update, we noticed you still carry insurance with our agency. We are glad you've decided to stick with us, and that we've remained industry competitive, we hope you register that and decide to change your review in the near future. Thank you!"
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Sloop Doop

January 16, 2025

5  out of  5
rating by Sloop Doop
"This is for George, Man the dude was awsome. Got me a great deal on insurance, even though I spent a little money I felt like I left with an even fatter wallet dont know how he did it but I know my stuff is protected"
We responded:
"Thank you for the great review Sloop!"
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Aryanna Windmon

January 3, 2025

5  out of  5
rating by Aryanna Windmon
"George hall thank you for all of your help!"
We responded:
"Thank you for the excellent review Aryanna! We are glad to keep helping you with your insurance coverage for a long time to come!"
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Katie Breakfield

December 26, 2024

5  out of  5
rating by Katie Breakfield
"I worked with George Hall to get bundled homeowners and auto insurance. He was very helpful and informative and the process was easy and fast!"
We responded:
"Thank you for the excellent review Katie! We are so glad to help you with your auto, home, life and health insurance planning :0)"
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Audrey Garner

December 9, 2024

5  out of  5
rating by Audrey Garner
"Was in my first accident & George Hall was so helpful, kind and handled things quickly. Appreciate his kindness & professionalism. Will be recommending him to everyone"
We responded:
"Thank you for being the BEST part of the Palmer State Farm family. We continue to be a solid part of the Elkhart County community as a result of excellent customers like you :0)"
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Sarah Seales

November 20, 2024

5  out of  5
rating by Sarah Seales
"Emily Palmer is the absolute best agent I’ve ever dealt with when it comes to customer care and empathy. She has the biggest heart and is overly professional. I truly recommend that everyone uses her for all your insurance needs. She’s truly the best!"
We responded:
"Thank you for the amazing review Sarah! Emily is a WONDERFUL part of this agency and the community. We are so glad to have you!"
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Lilibeth Hernandez

November 19, 2024

5  out of  5
rating by Lilibeth Hernandez
"I wanna give a huge thank you to Emily ! She was very kind, professional and knowledgeable. Emily was able to answer all the questions I had. She made this whole transition as stress free as possible!"
We responded:
"Thank you for the great review Lilibeth! Emily is a treasure for sure. We are so glad you've decided to work with us! "
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Jared Fekete

November 12, 2024

5  out of  5
rating by Jared Fekete
"George Hall has beena tremendous help to us moving from Michigan to Indiana"
We responded:
"Thank you for the excellent review Jared! We are glad to help you with the best insurance from auto and home to health life and investments!"
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Sergio Amador

November 7, 2024

5  out of  5
rating by Sergio Amador
"George hall did a really good job helping me out with my car insurance today."
We responded:
"Thank you Sergio! Justin W Palmer State Farm is glad to continue providing the best service and advice in Michiana!"
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Giovanny Ruvalcaba

November 6, 2024

5  out of  5
rating by Giovanny Ruvalcaba
"George was able to help me out by adding my new car !"
We responded:
"Thank you for the excellent review Giovanny!"
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Gojo.o_c

October 30, 2024

5  out of  5
rating by Gojo.o_c
"George he help with my claim, he also afforded me a life policy, he’s also nice."
We responded:
"Thank you for a great review Gojo!"
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John Peebles

October 24, 2024

5  out of  5
rating by John Peebles
"Always a very pleasant experience whether it's Justin or Loretta Tilford. Loretta especially goes above and beyond in customer care, satisfaction and information."
We responded:
"Thank you for the excellent review John! We love the whole Peebles family and are glad you have been long term customers for many years. We look forward to continuing to help you with Medicare plans, Life plans, Auto, Home, and any other needs that come up in the future. "
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Britney Salazar

October 21, 2024

5  out of  5
rating by Britney Salazar
"George Hall did an amazing job helping me set up my insurance on my new car and explained thoroughly."
We responded:
"Thank you for the excellent review Britney! "