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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Cinelli

June 16, 2026

1  out of  5
rating by Brittany Cinelli
"Justin Palmer and is team at this State Farm establishment has THE worst customer service we have ever encountered in our adult career. We have had MULTIPLE instances where we have needed immediate assistance it would take DAYS for someone to reach out to us, and sometimes they wouldn’t contact us at all! That’s embarrassing!!! We are currently looking for a new State Farm representative that we can actually count on."
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Elena Ortiz

June 15, 2026

5  out of  5
rating by Elena Ortiz
"Great help and communication. I was able to get a great price and better coverage"
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adyan a.

June 11, 2026

5  out of  5
rating by adyan a.
"I had a great experience with them. Super helpful and took their time to explain anything questions I had."
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Breanna Thieme

June 10, 2026

5  out of  5
rating by Breanna Thieme
"Great experience. Justin was very easy to work with and knowledgable."
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Jake Logan

May 27, 2026

5  out of  5
rating by Jake Logan
"Justin, has been great to work with and is very knowledgeable."
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Danielle Fisher

May 18, 2026

5  out of  5
rating by Danielle Fisher
"Wonderful knowledge about policies and very friendly service."
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Maxi Adams

May 8, 2026

5  out of  5
rating by Maxi Adams
"Had a Great Experience !! Highly Recommend !!"
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Didar Singh

April 28, 2026

5  out of  5
rating by Didar Singh
"Best insurance agents in the area George is the guy u want to talk to helped me save lots of money 5 stars for sure"
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Ross Hensel

April 7, 2026

5  out of  5
rating by Ross Hensel
"George is a good person!"
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Macy Ottman

April 2, 2026

5  out of  5
rating by Macy Ottman
"George is very helpful and walked us through the entire process of changing car insurance and starting a new home policy!"
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Sandra Navarrete

April 1, 2026

5  out of  5
rating by Sandra Navarrete
"George exelente alluda muy buena persona"
We responded:
"Thank you for the great review Sandra! We're glad to have had you for so many years as a great customer!"
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Julio Pioquinto

March 31, 2026

5  out of  5
rating by Julio Pioquinto
"George helped me with a SR very satisfied"
We responded:
"Thank you for the great review Julio! We're glad to have added you to the State Farm fam :0)"
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Samantha Plute

March 16, 2026

5  out of  5
rating by Samantha Plute
"So far a great experience! Quick change from a previous insurance."
We responded:
"Thank you for the awesome review!"
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Robert Giglio

March 6, 2026

5  out of  5
rating by Robert Giglio
"George - easy transaction"
We responded:
"We strive to make every transaction smoooooooooth and easy!"
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Ali Al-Abedali

March 6, 2026

5  out of  5
rating by Ali Al-Abedali
"George at state farm came give me a quick policy under 30 min made me really happy with how much im paying now to what i was paying really big difference."
We responded:
"Thank you for the great review Ali! We're always looking to provide excellent value without sacrificing coverage or service. We take pride in helping our clients get great results in Life Insurance, Investment Planning, IRA rollovers, 401K rollovers, Annuities, Auto Insurance, Medicare Supplements, Advantage Plans, Homeowners Insurance, Business Insurance, Bonds and more. Welcome to the Palmer State Farm family! Wishing you an excellent 2026, and proud to serve the Elkhart, St Joe, Marshall, Cassopolis, and surrounding counties of the Michiana Area. "
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Erin Brown

March 2, 2026

5  out of  5
rating by Erin Brown
"George was fantastic, friendly, and actually cared."
We responded:
"We are so glad to have you back Erin! Like many other customers are finding our rates, coverage, and service have gotten even better over the last few years. It's people like you that keep our small business going, and we are grateful to add you back to the Palmer State Farm family. Call us any time or stop in!"
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Genesis Pick

February 24, 2026

5  out of  5
rating by Genesis Pick
"Awesome experience George helped us with everything we needed!!"
We responded:
"Thank you for the wonderful review Genesis! We're so glad to add you to the Palmer State Farm family :0)"
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Yorleny Fiallos

February 16, 2026

5  out of  5
rating by Yorleny Fiallos
"George was awesome helping me save with drive safe and save."
We responded:
"Thank you for the great review Yorleny AND for having been such a long term customer. It's families like yours that we get to watch grow in their financial freedom who keep us pushing to do the right thing every day. Wishing you the best and great prosperity. "
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Jimena Villalobos

February 9, 2026

5  out of  5
rating by Jimena Villalobos
"I had a great experience here. George was welcoming, professional, and took the time to explain everything clearly. The service was efficient and the atmosphere was very clean and comfortable. I highly recommend this place."
We responded:
"We're so glad to add you to the Palmer State Farm family. What a review!"
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Roxanna Grove

February 5, 2026

5  out of  5
rating by Roxanna Grove
"George was helpful in getting me transferred to a local State Farm."
We responded:
"Thank you for the great review Roxanna! George along with all of our staff is intentionally trained to help our customers have remarkable experiences. We want to help support your family in getting life insurance outside of work (so it follows you not your job!) and proper Medicare planning with investment advice. Auto Insurance and Homeowners Insurance is just the tip of our iceberg here at Palmer State Farm. This crew knows their stuff and their glad to help your family have a safter today and a more prosperous tomorrow. Serving Elkhart, Goshen, Middlebury, Niles, Jones, Warsaw, Nappanee, Mishawaka, South Bend, Dunlap, Indianapolis, Kalamazoo and anywhere in between. "
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Breanne

February 4, 2026

5  out of  5
rating by Breanne
"Had a great experience with George he helped me get more coverage on my insurance for less."
We responded:
"Thank you for the great review Breanne! George is on top of things!"
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Shania McGee

February 4, 2026

5  out of  5
rating by Shania McGee
"George was very professional and got me a rental and life policy today and was very polite"
We responded:
"Aliyah! Thank you for the awesome review. We take pride in helping our clients with Life insurance planning to leave a better and easier legacy for their next generation. We're proud of you for doing that on caring enough about your family to carve out a piece of your finances today for a better future for your children tomorrow. Also glad you decided to take advantage of our awesome rates on renters insurance. Thank you for being the best part of the Palmer State Farm family serving Elkhart, Michiana, Mishawaka, South Bend, Osceola, Goshen, Dunlap, Bremen, Niles and anywhere in Michigan or Indiana. "
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Sheila Schmidt

January 16, 2026

5  out of  5
rating by Sheila Schmidt
"Groge was great with me. And made me feel safe while i drive."
We responded:
"Thank you for the wonderful review Sheila! We're glad you found proper coverage with an agency you trust to treat you well. We look forward to continuing to help with auto insurance, medicare insurance, life insurance, car insurance, homeowners insurance, renters insurance, business insurance, investment planning services, annuities and more. Serving the Elkhart, Mishawaka, South Bend, Indianapolis, Niles, Bristol, Goshen, Fort Wayne areas. "
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Jackie Hardman

January 7, 2026

5  out of  5
rating by Jackie Hardman
"George Hall was an excellent agent"
We responded:
"Thank you for the wonderful review Jackie! We are glad to continue to show the Elkhart, Mishawaka, South Bend, Bristol and Michiana area with Auto Insurance, Home Owners Insurance, Life Insurance, Investment planning, Medicare Advantage and Supplements, Disability Insurance and more. We are grateful to add you to the Palmer State Farm family and are glad to see you were pleased with the service and education you received today. If there is anything else we can do to help you have an even better experience please let us know. "
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Yocelin

January 2, 2026

5  out of  5
rating by Yocelin
"George is great. Prefect service."
We responded:
"Thank you Yocelin for the awesome review! So glad to be continue to help you and your extended family. We are proud of the legacy we are helping build in the Michiana community. "