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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber B.

August 6, 2025

5  out of  5
rating by Amber B.
"I recently worked with Carmen regarding a quote on a homeowner's policy. She was friendly, knowledgeable and offered me a number of options. I appreciated the time she took to answer my questions. I also appreciated that she wanted to make sure I was getting a competitive price. I appreciate it!"
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Jackie

August 6, 2025

5  out of  5
rating by Jackie
"George was easy to work with and was very nice"
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trena trowbridge

August 5, 2025

5  out of  5
rating by trena trowbridge
"Loretta always has great insight and talks through my questions thoroughly."
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Landon palmer

August 1, 2025

5  out of  5
rating by Landon palmer
"Jussin is the goat of insurance and Emily is great as well"
We responded:
"No Landon.... you are the GOAT of being loved, special and perfectly made. May this review last long past my existence. "
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Jalen Bynum

August 1, 2025

5  out of  5
rating by Jalen Bynum
"George was a good worker and really helped me get insurance"
We responded:
"Thank you for the wonderful review Jalen! George and our entire team are excited to continue to grow our relationship with you. Helping you with life insurance, health insurance, auto insurance, business insurance, and home owners insurance is what we are here for!"
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Kelsey Bishop

August 1, 2025

5  out of  5
rating by Kelsey Bishop
"George got me the bang for my buck today! Highly recommend going to him for your insurance needs!"
We responded:
"Thank you for the great review Kelsey! George is all about that value! We are glad to help you over in the South Bend area, and we love seeing you here in Elkhart. This office is glad to help with auto insurance, and retirement planning at your convenience online or in person!"
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Rafael Romero

July 25, 2025

5  out of  5
rating by Rafael Romero
"Great service from Carmen! I definitely recommend for anyone who’s looking for any type of insurance with State Farm. She’ll definitely get you right!"
We responded:
"Thank you for the great review Rafael, we consistently get reveiws like this because our team is passionate about taking care of our customers. "
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Cinthia Ledesma

July 25, 2025

5  out of  5
rating by Cinthia Ledesma
"Good service thanks for Daniela for helping us out 👌🏽"
We responded:
"Thank you for the great review Cinthia! Daniela has been a long term, excellent part of our team. I'm so glad she was able to help you with auto and homeowners planning!"
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Vianca Zelayaa

July 24, 2025

5  out of  5
rating by Vianca Zelayaa
"Daniela has helped me in so many ways and i couldn’t be be more grateful"
We responded:
"Thank you for the wonderful review Vianca! Daniela is THE BEST! If you read her name tag at work it says "I am awesome" and it couldn't be more true. Thank you for working with us and we can't wait to help you live your dreams. "
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Joyful Bridge Foundation Inc.

July 23, 2025

5  out of  5
rating by Joyful Bridge Foundation Inc.
"If I could give more than 5 stars, I would! Emily Palmer is truly the gold standard when it comes to insurance agents. From the very first conversation, I could tell she genuinely cares about her clients and goes above and beyond to make sure they get the best coverage at the best value. Emily is incredibly knowledgeable, patient, and kind. She took the time to explain every detail and made sure I felt confident and comfortable throughout the entire process. She’s not just an agent; she’s a trusted advisor and a total gem of a human being. If you’re even thinking about switching insurance or just want to make sure you’re getting the best deal, do yourself a favor and call Emily Palmer. You’ll be blown away by her professionalism, warmth, and heart for helping others. I’ll never go to anyone else!"
We responded:
"Thank you for the great review! We're excited to help a foundations like yours prepare and plan for the community ;0)"
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Chad Chapman

July 23, 2025

5  out of  5
rating by Chad Chapman
"Emily Palmer is a great insurance agent. She helped me with all my insurance needs"
We responded:
"Thank you for the wonderful review Chad, Emily is a wonderful part of the Palmer State Farm family and we are glad to help you and yours. "
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eyvi mejia

July 18, 2025

5  out of  5
rating by eyvi mejia
"George , was very nice he explain everything to us with a nice and clear ... nice person good attention ."
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Sal Tabone

July 7, 2025

5  out of  5
rating by Sal Tabone
"I had a wonderful experience today getting auto insurance at State Farm in Elkhart. Emily Palmer was extremely helpful and a very sweet lady. I would definitely recommend State Farm to anyone who needs affordable insurance. Thank you Emily"
We responded:
"Thank you for the wonderful review Sal!!"
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Dave Miller

July 7, 2025

5  out of  5
rating by Dave Miller
"Justin was extremely helpful. He is a wealth of knowledge in financial planning, Medicare, and life insurance programs. He helped me set up coverage on my kids, for their kids! I also was able to roll over my 401k smoothly with a better return and lower risk than my prior investment with Ed Jones. Thank you Justin and team for your expertise. What a gem in Elkhart one of few places you can trust anymore."
We responded:
"Thank you for the wonderful review Mr. Miller! We are so glad you decided to help your family have a better future. You should be proud of your investment in your family. Looking forward to years to come!"
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David Ondersma

July 3, 2025

5  out of  5
rating by David Ondersma
"Just wanted to rave about my experience working with Emily Palmer. She is committed to finding the best rates and ensuring her clientele are happy and receive consistent five star service. Highly recommend!"
We responded:
"Thank you for the wonderful review David! We are so glad Emily was able to provide you with excellent advice in the insurance and investment world. Thank you for being the BEST part of the Palmer State Farm family. "
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W. Cortes

June 30, 2025

5  out of  5
rating by W. Cortes
"This agency is amazing. Emily and Justin are great to work with and make sure that the coverage is tailored to your families individual needs. I would highly recommend calling Emily to review and discuss all your insurance needs."
We responded:
"Thank you so much for the great review Walter! We're stoked to keep partnering with you and supporting your future!"
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America Santos

June 30, 2025

5  out of  5
rating by America Santos
"5/5 great information provided by Justin Palmer. He is friendly, knowledgeable, and helpful. Came in to set up renters insurance and he did exactly that and provided me with everything else that they offer which I appreciated. I really enjoyed the customer service, definitely recommended!"
We responded:
"Thank you for the awesome review AMERICA!!! God Bless the USA- and we are so glad to help you with your renters and life plans!"
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Bladimir Gutierrez Hernandez

June 30, 2025

5  out of  5
rating by Bladimir Gutierrez Hernandez
"Excelente atención, servicio y acompañamiento"
We responded:
"Thank you for the wonderful review Bladimir! Have an excellent week!"
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Zoey Grounds

June 27, 2025

5  out of  5
rating by Zoey Grounds
"I always have such a good experience with Emily. She’s fast and very professional !"
We responded:
"Thank you for the wonderful review Zoey we are so glad to keep helping you with your retirement, life, auto and home insurance needs! "
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Anne Marks

June 26, 2025

5  out of  5
rating by Anne Marks
"Had the best experience with Emily Palmer! Got everything we needed. She was so helpful and answered all of our questions. Thanks Emily!"
We responded:
"Thank you for the awesome review Anne! Emily is a bright spot everywhere she goes! Glad she can help you :0)"
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Dylan Schlabach

June 26, 2025

5  out of  5
rating by Dylan Schlabach
"George helped me get my sr22 that I needed to get my license back and was very helpful!"
We responded:
"Thank you for the awesome review Dylan! George was glad to help you get those policies set up and help your family with a better financial future! "
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Emily Palmer

June 25, 2025

5  out of  5
rating by Emily Palmer
"Best agency, best agent, best staff, best rates. If you need life insurance, Medicare supplements, auto insurance, business insurance, or any other kind of insurance, Justin Palmer State Farm is an agency you can trust!"
We responded:
"Thank you for the review Emily. We are so lucky to have you!"
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shepherdb0y

June 21, 2025

5  out of  5
rating by shepherdb0y
"I had a very good experience with Justin Palmer! He was professional and still took time to get me covered even after hours. I am happy to be apart of the State Farm family!"
We responded:
"Thank you so much for the great review David! Our team is glad to have you with our agency. Glad to help you and your family with Life, Health, Auto, Renters, and any other future products you need. Keep us in mind for your 401k rollover when you switch jobs!"
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Kaydence Palmer

June 11, 2025

5  out of  5
rating by Kaydence Palmer
"Good staff! Friendly environment I had no idea what insurance was even about but they helped me out! Def recommend"
We responded:
"Thank you for the great review Kaydence! Glad to have you as part of the Palmer State Farm family, we look forward to watching your family grow and helping you build credit and retirement assets."
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Caleb Anderson

June 11, 2025

5  out of  5
rating by Caleb Anderson
"Great guy! Personable, and helped me with some good affordable coverage. Answered all my questions, and actually answered my phone calls. I Recommend."
We responded:
"Thanks for the great review Caleb! Wishing you the best in you family and it's growth. "