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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimena Villalobos

Jimena Villalobos

February 9, 2026

5  out of  5
rating by Jimena Villalobos
"I had a great experience here. George was welcoming, professional, and took the time to explain everything clearly. The service was efficient and the atmosphere was very clean and comfortable. I highly recommend this place."
We responded:
"We're so glad to add you to the Palmer State Farm family. What a review!"
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Roxanna Grove

February 5, 2026

5  out of  5
rating by Roxanna Grove
"George was helpful in getting me transferred to a local State Farm."
We responded:
"Thank you for the great review Roxanna! George along with all of our staff is intentionally trained to help our customers have remarkable experiences. We want to help support your family in getting life insurance outside of work (so it follows you not your job!) and proper Medicare planning with investment advice. Auto Insurance and Homeowners Insurance is just the tip of our iceberg here at Palmer State Farm. This crew knows their stuff and their glad to help your family have a safter today and a more prosperous tomorrow. Serving Elkhart, Goshen, Middlebury, Niles, Jones, Warsaw, Nappanee, Mishawaka, South Bend, Dunlap, Indianapolis, Kalamazoo and anywhere in between. "
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Breanne

February 4, 2026

5  out of  5
rating by Breanne
"Had a great experience with George he helped me get more coverage on my insurance for less."
We responded:
"Thank you for the great review Breanne! George is on top of things!"
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Aliyah Williams

February 4, 2026

5  out of  5
rating by Aliyah Williams
"George was very professional and got me a rental and life policy today and was very polite"
We responded:
"Aliyah! Thank you for the awesome review. We take pride in helping our clients with Life insurance planning to leave a better and easier legacy for their next generation. We're proud of you for doing that on caring enough about your family to carve out a piece of your finances today for a better future for your children tomorrow. Also glad you decided to take advantage of our awesome rates on renters insurance. Thank you for being the best part of the Palmer State Farm family serving Elkhart, Michiana, Mishawaka, South Bend, Osceola, Goshen, Dunlap, Bremen, Niles and anywhere in Michigan or Indiana. "
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Sheila Adams

January 16, 2026

5  out of  5
rating by Sheila Adams
"Groge was great with me. And made me feel safe while i drive."
We responded:
"Thank you for the wonderful review Sheila! We're glad you found proper coverage with an agency you trust to treat you well. We look forward to continuing to help with auto insurance, medicare insurance, life insurance, car insurance, homeowners insurance, renters insurance, business insurance, investment planning services, annuities and more. Serving the Elkhart, Mishawaka, South Bend, Indianapolis, Niles, Bristol, Goshen, Fort Wayne areas. "
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Jackie Hardman

January 7, 2026

5  out of  5
rating by Jackie Hardman
"George Hall was an excellent agent"
We responded:
"Thank you for the wonderful review Jackie! We are glad to continue to show the Elkhart, Mishawaka, South Bend, Bristol and Michiana area with Auto Insurance, Home Owners Insurance, Life Insurance, Investment planning, Medicare Advantage and Supplements, Disability Insurance and more. We are grateful to add you to the Palmer State Farm family and are glad to see you were pleased with the service and education you received today. If there is anything else we can do to help you have an even better experience please let us know. "
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Yocelin

January 2, 2026

5  out of  5
rating by Yocelin
"George is great. Prefect service."
We responded:
"Thank you Yocelin for the awesome review! So glad to be continue to help you and your extended family. We are proud of the legacy we are helping build in the Michiana community. "
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Judy Jackson

January 2, 2026

5  out of  5
rating by Judy Jackson
"George was very helpful in getting me life insurance."
We responded:
"Thank you for the awesome review Judy! Our agency continues to put money back in the pockets of the next generation through Life Insurance and retirement products on a daily basis. With Millions of dollars in force and a mission of leaving our kids better off than we are, it's great to see people like you make the wise and kind choice of planning ahead for your family. We look forward to helping your kids, and your grandkids live better lives than they otherwise would have without you. You should be very proud of yourself. "
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Matt Estep

December 30, 2025

5  out of  5
rating by Matt Estep
"Justin was able to save me hundreds $$$ on both my auto insurance and motorcycle insurance. He also was able to get me into a renters policy that was way better and cost less than my previous provider. Very professional and easy to talk with like a close friend."
We responded:
"Hey Matt! Thank you for the awesome review. We are so glad to add you to the Palmer State Farm family. It's helping customers like you that motivates us to continue being the number one rated insurance agency in Elkhart County year after year. We look forward to helping you get excellent coverage, at a great value for your auto insurance, retirement planning, motorcycle coverage, life insurance, investment products, mutual funds, annuities, business insurance, workers compensation, home owners, renters, and Medicare supplement and advantage plans. Wishing you an excellent New Year!"
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Nathan Pompey

December 26, 2025

5  out of  5
rating by Nathan Pompey
"George had given me great customer service and helped me with my auto insurance."
We responded:
"Thank you for the wonderful review Nathan! As usual, we are glad to add great people to the Palmer State Farm family. We love watching our customers grow in the financial and legacy planning area. Thank you for allowing us to help you leave a better tomorrow for you and your family. Serving Elkhart, Goshen, Bristol, Osceola, South Bend, Niles, Indianapolis, and more for Auto Insurance, Medicare Planning, Life Insurance, Home Owners, Renters, and Business insurance. "
Profile photo of Victor Manuel Bracho Sifontes

Victor Manuel Bracho Sifontes

December 18, 2025

1  out of  5
rating by Victor Manuel Bracho Sifontes
"My girlfriend has her house insured with you. Last year, her house was damaged by a storm, and you refuse to cover the full cost of the repairs. The company we hired to repair our house says that all the siding and roofing needs to be replaced, but you say no, you only want to repair the damaged areas. That's not right; everything needs to be replaced. My girlfriend and the roofing company have contacted you, but you say you won't pay any more. We've been dealing with this problem for a year now, and you're not taking responsibility"
We responded:
"Hello Victor and thank you for your review. I searched our records and I show neither a quote, or any active policies for you in our agency. I'm afraid you may have left this review on the wrong page (we are each individually owned and operated). Having said that, we would love the opportunity to quote your policies. While we don't have 100% control over your auto rates, we do tend to be very competitive, and are very careful to make sure you're getting all the discounts you deserve for an excellent value. Claims are paid according to the coverages selected. It sounds like we did not deny the claim, and agreed to cover what was damaged, not less and not more. This is the core principle in the insurance world, to bring people back to how they started before catastrophy. Come see why we consistently receive so many referrals and positive reviews! Additionally, should you read this we would appreciate you changing the current review as it's not accurate. Thanks!"
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Keshundra Creel

December 18, 2025

5  out of  5
rating by Keshundra Creel
"Great service very professional I highly recommend toanyone"
We responded:
"Thank you for the wonderful review Keshundra! You were a pleasure to work with and we are so glad to add you to the Palmer State Farm family. Pretty neat to see you plan for your family's future financially and do so at such a great value! We look forward to continuing to help you and your next generation grow wealth, protect what's yours, and create an excellent financial future. :0) "
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Vernon Taulbee

December 3, 2025

5  out of  5
rating by Vernon Taulbee
"George was great to deal with."
We responded:
"Vernon, we are so glad to add you to the Palmer State Farm family. Each of our team members are consistently trained to treat you with respect and have your needs at heart. We look forward to continuing to help you with auto insurance, life insurance, and homeowners insurance!"
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Fernando Arauz

November 25, 2025

5  out of  5
rating by Fernando Arauz
"Daniela was a very helpful insurance agent"
We responded:
"Thank you for the excellent review Fernando!"
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Singh Gurpreet

November 17, 2025

5  out of  5
rating by Singh Gurpreet
"Gorge is 👌 👍 best"
We responded:
"Thank you for the awesome review Gurpeet! We love the entire Singh family and are glad to keep helping you plan for your retirement, life insurance, health insurance, medicare supplments, disability, auto, homeowners, renters insurance, business insurance, and more! Always the best value in Elkhart county and the Michiana area. "
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Neil Moore

October 30, 2025

5  out of  5
rating by Neil Moore
"George he was very helpful and helped out perfectly"
We responded:
"Thank you for the wonderful review Neil. We're so glad to add you to the Palmer State Farm family. We strive to give you the best mix of value between coverage and premium for auto insurance, home owners insurance, life insurance, financial advice, medicare, disability, long term care needs, business insurance and more. Thank you for being the best addition to our agency!"
Profile photo of Chris Vega

Chris Vega

October 13, 2025

5  out of  5
rating by Chris Vega
"George Hall helped a lot and explained everything very well. Definitely recommend!"
We responded:
"Thanks for the awesome review Chris!"
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Mary Jackson

October 10, 2025

5  out of  5
rating by Mary Jackson
"George Very good service, George was very professional and helpful. Thank you!"
We responded:
"Thank you for the wonderful review Mary! We're so glad to add you to the Palmer Sate Farm family. Serving the Elkhart, Bristol, Goshen, Nappanee, Middlebury, Osceola, Mishawaka, South Bend and Michiana region for Auto Insurance, Life Insurance, Home Owners Insurance, Medicare Supplements, Investment and Retirement Planning and all things financial!"
Profile photo of Jessie Flowers

Jessie Flowers

October 10, 2025

5  out of  5
rating by Jessie Flowers
"George Hall was wonderful to work with me with such a had questions but he help me out so much. Thanks George"
We responded:
"Thank you for the great review Jessie! "
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Lindsay Bachman

October 6, 2025

5  out of  5
rating by Lindsay Bachman
"George was great! He was incredibly helpful and kind!"
We responded:
"Thank you for the wonderful revie Lindsay! We continue to supply Elkhart county and the surrounding areas with excellent insurance coverages for LIfe, Auto, Home, Medicare, Business and more!"
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Miguel Gonzalez

September 29, 2025

5  out of  5
rating by Miguel Gonzalez
"Great person, and good atention"
We responded:
"Thank you for the awesome review Miguel- we definitely pay attention to our clients needs. Insurance has become far too transactional, so we try to make sure you're getting the right fit for your individual lifestyle. We look forward to helping people in Michiana, Elkhart, Bristol, Goshen, South Bend, Osceola, Niles, White Pigeon, Mishawaka, Indianapolis and all over the state with Life Insurance, Auto and Car Insurance, Business insurance, Investment planning with Mutual Funds, Variable Annuities, Retirement accounts, Medicare Supplements and Advantage Plans, Disability Insurance, Homeowners and Renters Insurance- among 200 more different options. We've partnered with the best companies (even beyond State Farm) to offer the best insurance portfolio available. Our team is excellently trained, and ready to help you plan today so you can invest in tomorrow. "
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Vasthy Campos

September 26, 2025

5  out of  5
rating by Vasthy Campos
"Come get your insurance, they explain everything good here!!"
We responded:
"Thanks for the great review Vasthy! It's always a pleasure helping you and your family. It's wonderful getting to watch everyone plan and invest in their futures with Palmer State Farm! Thank you for being THE BEST part of the Palmer State Farm Family here in Elkhart County. "
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Hendry Conrado

September 22, 2025

5  out of  5
rating by Hendry Conrado
"George, is a great guy to explain"
We responded:
"Thank you for the awesome review Hendry! We're glad to have helped you and George certainly does his best to take care of customers in a clear and understandable way. "
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Frank Lomas

September 22, 2025

5  out of  5
rating by Frank Lomas
"George was so helpful"
We responded:
"Thanks for the great review Frank! We're glad to have added you to the Palmer State Farm family- our agency continues to grow because of referrals like yours. We're just a small business trying to make it in a complicated market at a complicated time. So glad you've decided to partner with what is consistently voted the best Insurance agency in Elkhart. "
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brennon norman

September 16, 2025

5  out of  5
rating by brennon norman
"Daniela helped efficiently and cheerfully when I had trouble with technology 😀"
We responded:
"Thank you for the wonderful review Cindy! We're glad to have you and the Norman family as part of our agency. We look forward to continuing to help you moving forward ;0)"