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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karina Barron

Karina Barron

October 2, 2024

5  out of  5
rating by Karina Barron
"George was very helpful and made our transition very smooth. He was very knowledgeable and was able to answer all of our questions and concerns. Would definitely recommend."
We responded:
"Thank you for the great review Karina! We're doing our best to help customers in a caring way without holding back on accountability for our choices. We are so proud to add you to the Palmer State Farm family! Call us any time to review life insurance, auto insurance, homeowners insurance, business, medicare and more!"
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Jen Dunfee

September 26, 2024

5  out of  5
rating by Jen Dunfee
"I want to share a shout out for Emily at Jason Palmer State Farm, while at the dealership, where I decided to buy a car (even though I just swore I was going to look) I needed to make sure it was insured before leaving the deal ship, Emily not only took care of me immediately but followed up to make sure I had received all the necessary documents. Thanks soooo much for the excellent service. Jennifer Dunfee"
We responded:
"Thank you for the great review Jen! We're so glad to help you!"
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Stephanie Avila

August 9, 2024

5  out of  5
rating by Stephanie Avila
"Jorge did a great job explaining everything by detail."
We responded:
"Thank you for the great review Stephanie!"
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Ivan Gutierrez

August 7, 2024

5  out of  5
rating by Ivan Gutierrez
"George Hall did a good job getting me new car and home insurance."
We responded:
"Thanks Ivan!"
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Dorothy Mcmillion

June 17, 2024

5  out of  5
rating by Dorothy Mcmillion
"George did a"
We responded:
"Thank you for the wonderful review Dorothy, we are glad to add you to the Palmer State Farm family and we look forward to helping you protect your family today, while leaving a lasting legacy tomorrow. "
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Darren Schrock

June 10, 2024

5  out of  5
rating by Darren Schrock
"George Hall did a great job expediting my business insurance policy. He is a solid choice to help with your business policy needs"
We responded:
"Hello Darren, thank you so much for your long term business! We are glad to be able to help small business owners get to their next level! You're the backbone of America!"
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Chuck Spradlin

May 29, 2024

1  out of  5
rating by Chuck Spradlin
"Literally used to be a decent insurance office. I don’t know what happened but they never want to answer the phone. They can’t seem to figure out when there’s a problem when they do answer the phone they tell you they’ll call you back they won’t. Completely messed up. My insurance had to switch to a different insurance on after dealing with them and the 1-800 number for basically two months and nobody can give me an answer on why my insurance was messed up and then hit me with a big bill, I’m super glad that I switched insurances."
We responded:
"Thank you for the great review Chuck!"
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Becky Mathiak

May 22, 2024

1  out of  5
rating by Becky Mathiak
"I have been a customer for years with State Farm. The prices keep going up and less service. I have repeatedly called and let messages for them they have not returned my calls. Very disappointed in Justin Palmer Agency."
We responded:
"Howdy Becky! I researched your account and see where we have returned calls, and left voicemails on your number of record. It looks like we may be playing phone tag. We are glad to help you at any time. Feel free to call us so we can best resolve whatever concerns you have :0) We are glad you've chosen to stick with us for many years and look forward to helping you. "
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Luis Sanchez

May 22, 2024

5  out of  5
rating by Luis Sanchez
"George! Great service"
We responded:
"Thank you for the excellent review Luis!"
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Stephanie Villasenor

May 20, 2024

5  out of  5
rating by Stephanie Villasenor
"Awesome communication. Helped with everything I needed. Thank you George, it was a pleasure working with you. You have a new, long time customer."
We responded:
"Thank you for the great review Stephanie! George is doing his best all day ever day!"
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Abraham Zelaya

May 14, 2024

5  out of  5
rating by Abraham Zelaya
"Great Service from George Hall and Gave me many options to choose from!"
We responded:
"Thank you for the great review Abrahama! We are glad to see you were satisfied with your insurance education at Justin W Palmer State Farm! We think you are the BEST!"
Profile photo of Charles Heintzelman

Charles Heintzelman

May 10, 2024

5  out of  5
rating by Charles Heintzelman
"I recently switched my insurance coverage with Justin at State farm. Loretta was very helpful & very easy to work with. She was very informative as well as insightful from past experiences. I was very happy with there customer service & information. Happy to do business with Justin's insurance business supporting someone that was a good person to me throughout our school years together at Concord. I absolutely recommend State Farm! Insurance has always been a nightmare for me."
We responded:
"Thank you for the great review Charlie! Glad to have your business all the way from St. Joseph county! You are THE MAN!"
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Maniac G59

May 9, 2024

5  out of  5
rating by Maniac G59
"George hall was very helpful and explained everything very well and very friendly! Helped me get my own insurance for the first time!"
We responded:
"Thank you for the great review!"
Profile photo of Mirna Navarrete

Mirna Navarrete

May 8, 2024

5  out of  5
rating by Mirna Navarrete
"George ia a great employee and has good service and he is very nice."
We responded:
"Thank you for the wonderful review of our auto insurance Mirna! We are glad to be the best Auto, Home Owners, Renters, Life, and Business Insurance agency in the area!"
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jaqueline lopez

May 7, 2024

5  out of  5
rating by jaqueline lopez
"Had the pleasure of meeting Kristi and Justin in this office! Kristi did a great job at fulfilling my needs. Definitely recommend getting in touch with Kristi in the office if you need insurance!"
We responded:
"Thank you for the wonderful review Jaqueline!"
Profile photo of Samantha Vakalahi

Samantha Vakalahi

May 6, 2024

5  out of  5
rating by Samantha Vakalahi
"George was very helpful and answered any questions I had. Also offered a life insurance plan."
We responded:
"Thank you for the amazing review of our insurance products and servie Samantha!"
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Martez Chatman

May 6, 2024

5  out of  5
rating by Martez Chatman
"George has done Amazing job helping with my my insurance plan and I really enjoy coming in"
We responded:
"Hey Martez! Thank you for the BEST REVIEW! "
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Tammy Glasco

April 23, 2024

5  out of  5
rating by Tammy Glasco
"George was very helpful with me today. I understand more about insurance now."
We responded:
"We are so glad you decided to move your coverage over to a better options here with Justin W Palmer State Farm! "
Profile photo of Rachhpal Singh

Rachhpal Singh

April 11, 2024

5  out of  5
rating by Rachhpal Singh
"ਜੋਰਗ very ਹੇਲਪਫੁੱਲ to our ਕਮਿਊਨਟੀ"
We responded:
"aseguranza de auto cerca de mi es muy bien"
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hardip singh

April 11, 2024

5  out of  5
rating by hardip singh
"George really helped me out."
We responded:
"We love the singh family, thank you for being the BEST part of the Palmer State Farm family. "
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Pamela Kyle

April 11, 2024

5  out of  5
rating by Pamela Kyle
"George is very informative, well spoken. Great customer service.5 STARS"
We responded:
"Thank you for continuing to use Palmer State Farm, the best rated insurance agency in Elkhart County! Home, Auto, Life, Health, Investments, Business and more!"
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Joshua Tambio

April 9, 2024

5  out of  5
rating by Joshua Tambio
"I got insurance today. George helped me out."
We responded:
"Thank you for teh great review Joshua!"
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Amanda Harrington

April 3, 2024

5  out of  5
rating by Amanda Harrington
"George Hall helped my family. We feel so comfortable knowing our family is being cared for. Thank you!"
We responded:
"Thank you for the great review Amanda!"
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Victor Kyle

April 3, 2024

5  out of  5
rating by Victor Kyle
"George very satisfied with your service"
We responded:
"Victor, we are so glad you've decided to make the switch to not only save money, but get better coverage at our agency! "
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Aleena Rushlow

March 28, 2024

5  out of  5
rating by Aleena Rushlow
"Gorge has been such a help today! We had to make some big changes to our accounts and he made sure we understood everything & took the time to explain everything!"
We responded:
"Thank you for the amazing review Aleena, we are glad to be Michiana's best insurance agency!"